West Elm offers a huge selection of modern home furnishings in its brick-and-mortar stores and on its website. The most popular items from this retailer include indoor and outdoor furniture, home accessories and kitchenware. A wide variety of brands are available at West Elm, but they all share the same modern and innovative style that’s so popular among the store’s loyal customers.
People who are looking for design inspiration for their homes can find tons of ideas just by walking around a West Elm store or browsing this retailer’s website. Those who need a little extra help can turn to the free design services from West Elm. All you need to do to take advantage of this service is request an in-store, at-home or virtual appointment on the West Elm website.
West Elm Annual Sales
Throughout the year, shoppers can find great sales at West Elm. Some of the best times to shop are in January, March, July and September because this is when the store updates its products and sells off the previous offerings, including floor models.
West Elm also hosts monthly themed sales that feature different items, including lighting, outdoor furniture and rugs. Shoppers can also save during the typical shopping holidays, ranging from Presidents Day and Memorial Day to Black Friday and Cyber Monday. During these sales, you'll sometimes find markdowns and possibly even a West Elm coupon code that gets you an additional discount on your purchase.
Shipping
It can be a little confusing to look at West Elm’s shipping options and rates at first. However, it starts to make more sense when they’re broken down.
Standard shipping ranges from $5.95 for orders up to $15, to 10% for items more than $300. This will get the order to a shopper’s door within four to five business days. Next day shipping is also available, which starts at $31.95. Keep in mind that these rates only apply to the 48 contiguous United States.
Other delivery options are Home Delivery, Doorstep Delivery and Ship to Store Delivery. Home Delivery has an unlimited flat rate, while the other two options have reduced flat rates.
Return Policy
Customers can return most items to West Elm within 30 days of purchase for a refund. West Elm stores accept returns, but not West Elm Outlets do not. Shoppers can also make their returns through the mail.
Some items are not eligible for returns. These products include final sale items, monogrammed items, made-to-order items, Robin mattresses and foundations, gift cards, and items damaged through normal wear and tear.
Free Services
Many people don’t realize that West Elm offers free interior design services. Shoppers can ask their design questions by starting a free design chat with an expert. Appointments are also available to meet with designers who provide everything from quick styling tips to full home makeovers. These appointments are available in stores, in customers’ homes and online.
West Elm Registry
West Elm makes it easy to create a registry for any event. Shoppers can create a registry online or in a West Elm store. Once all wish list items have been added to a registry, people can easily find the registry online and purchase items.
West Elm Rewards Program
The West Elm rewards program is called The Key Rewards, and it allows members to earn 2% to 5% back across seven different brands, including Williams Sonoma and Pottery Barn. Cardmembers can earn Gold Rewards (5% back), while everyone else will earn Silver Rewards (2% back).
Both tiers of membership come with exclusive benefits like member-only offers and early access to sales. Members with Gold Rewards can also enjoy 12-month promotional financing, free standard shipping at Williams Sonoma and a $25 birthday reward.
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